Introduction:
As we continue to advance and modernize our healthcare system, it’s essential to engage with the public, healthcare professionals, and stakeholders to identify ways to improve service delivery across the country. This discussion is aimed at gathering ideas, experiences, and suggestions on how we can enhance the quality, accessibility, and efficiency of healthcare services for all citizens.

Guiding Questions:

1. Access to Healthcare:
   What are some of the challenges you've encountered in accessing healthcare services, and how can they be addressed to ensure timely and equitable care for all?
2. Digital Solutions:
   With the introduction of the new client portal, how do you think technology can play a more significant role in improving health outcomes? Are there specific features or services you'd like to see integrated into the portal?
3. Health Worker Support:
   What strategies can be implemented to better support our healthcare workers, both in urban and rural areas, to ensure they can deliver high-quality care?
4. Patient Feedback:
   How can healthcare facilities better gather and respond to patient feedback? Do you feel that your voice is being heard when you provide suggestions or complaints about healthcare services?
5. Community-Based Solutions:
   What role can communities play in improving healthcare delivery? Are there successful community health initiatives that could be scaled up or replicated in other parts of the country?
6. Health Infrastructure:
   Are there improvements needed in the physical infrastructure of our healthcare facilities? How can we ensure that hospitals, clinics, and health posts are well-equipped to handle the growing demand for services?

Share Your Thoughts:
We encourage you to share your thoughts, personal experiences, and recommendations on improving health care delivery. Let’s collaborate to build a healthier Botswana!